Sound enhancements built into most computers can lead to playback or recording latency in audio software when activated, including classic SmartMusic. To turn off the sound enhancements, follow the steps below:

Windows 10, 8

  1. Close all programs, including classic SmartMusic.
  2. On your computer keyboard, hold down the WINDOWS key + R to open the Run dialog box.
  3. In the Run dialog box, type "control panel" and press ENTER.
  4. In the Control Panel, navigate to Hardware and Sound > Sound.
  5. Choose the Playback tab, right-click on your default audio device and choose Properties.
  6. Choose the Enhancements Tab, and check the box to Disable All Sound Enhancements.
  7. Choose the Advanced Tab. Under Default Format, choose 16-bit, 44100 Hz (CD Quality) from the drop down menu.
  8. Click Apply and OK. Close all other open windows.
  9. Open classic SmartMusic and test to see if your problem is resolved.

Windows 7

  1. Close All programs
  2. Click Start Orb > Control Panel > Hardware and Sound > Sound > Playback Tab > Right-click on your audio device and choose Properties > Enhancements Tab
  3. On this tab, check the box to Disable All Sound Enhancements.
  4. Switch to the Playback Tab > in the Default Format pull down menu, choose 16-bit, 44100 Hz (CD Quality)
  5. Click Apply and OK.  Close all other open windows.
  6. Open SmartMusic and test to see if your problem is resolved.

Vista

  1. Close All programs
  2. Click Start Orb > Control Panel > Hardware and Sound > Sound > Playback Tab > Right-click on your audio device and choose Properties > Enhancements Tab
  3. Switch to the Playback Tab, and in the Default Format pull down menu, choose 16-bit, 44100 Hz (CD Quality)
  4. Click Apply and OK.  Close all other open windows.
  5. Open SmartMusic and test to see if your problem is resolved.