Notation Sales (Finale and PrintMusic)
Please visit our Products page for feature and purchase information about our current notation products.
International Customers: Find an international Finale distributor, some of whom also offer versions of Finale in languages other than English.
Notation Technical Support
including registration and authorization support
If you are unable to use your notation program due to crashing, errors, or other technical problems, please search our knowledge base for information on common problems 24 hours a day.
Need that personal touch that only a real human can provide? MakeMusic’s Customer Success team provides break/fix technical support for current notation products. You can submit a new support request from our online help center. You’ll receive a response from us within one business day between the hours of 8:30 AM and 5:00 PM Mountain time (Monday through Friday).
Technical Support Eligibility
- Support is offered for the current release of Finale, as well as the preceding version (This policy does not include PrintMusic 2014 for Windows).
- You must have a valid notation serial number registered to your MakeMusic account. Keep in mind that if your email has changed, you may have multiple MakeMusic accounts.
- Your notation product must be an actively supported version – see the list of currently supported versions here. Note that we cannot support keygen serial numbers or “cracked” versions of Finale.
Notation Tutorial Support
If you have questions about how to accomplish specific tasks in a Finale notation program, please visit our learning center for access to the following resources: