After thorough testing, classic SmartMusic is not expected to function correctly on Apple's MacOS 10.15, Catalina. Additionally, the classic SmartMusic iPad app is not compatible with iPadOS 13.
We highly recommend not updating beyond supported MacOS and iPadOS versions on any computers running the program.
If you have already updated to MacOS 10.15 or iPadOS 13, you will need to either use SmartMusic on an alternate device, or contact Apple support for information on rolling back the update.
As classic SmartMusic is retiring after August 31, 2020, it will not be updated to support these operating systems. Please note, our technical support team will not be able to provide support for devices running these operating systems.