The Knowledge Base has help resources for technical issues with your software. If you aren't able to find a solution, or if you have tutorial-based questions, please post on our Community forums.

Getting Started

Account Mangement

Crashing & Performance

See all 10 articles

Internet & SmartMusic Connection Problems

Recording, Playback & Assessment

GradeBook & Assignments

See all 10 articles

Music & Content

See all 16 articles

Sales & Product Information

See all 14 articles


Compatibility & Upcoming Changes

See all 9 articles

Subscription Management

User Manuals