Frozen Screen

New post

Elizabeth Comninellis Posted February 14, 2017 17:15 Answered

I have 2014.5. Te screen keeps freezing. For example, I'll create a multi-measure rest in page view, but it will not display on the screen. If I then switch to scroll view and then back to page view, the multi-measure rest shows up. I can't figure out why it won't show up immediately.

Another similar issue is that I'll clip on a tool, for example, page layout and it just won't show up at all.

Please help!!

3 comments

Date Votes

Lawson Dutton Posted February 17, 2017 20:27

Hi Elizabeth.

By any chance are you using Finale 2014.5 on a Mac? If so, this article may apply to your situation: Page items display incorrectly, changes don't take effect, cannot select items (Finale 2014.5 for Mac).

Hope this helps!

Elizabeth Comninellis Posted February 17, 2017 21:06

Yes, thanks so much! I was using 2014.5, but now I am using the new version, Finale 25. I have not had the problem since I changed versions. Whew! Thanks!!!

Lawson Dutton Posted February 17, 2017 21:08

No problem Elizabeth!

I am glad to hear that the latest version of Finale is working well for you. Have a great weekend!

Please sign in to leave a comment.