I have PrintMusic 2010 that I just reinstalled. The rest palette isn't there. I read the user manual, did what it suggested and it's still not there. Any suggestions?
Thanks!
Claire
For some of us, having the Rests Palette open is essential. In 2014, you can set Preferences to always have it open. I'm guessing that's the same in 2010 but I'm not positive
https://usermanuals.finalemusic.com/PrintMusic2014Mac/Content/PrintMusic/Preferences_dialog_box.htm
You can also open it when you begin the score. Not sure where to find it in 2010 but it's under Windows > Simple Entry Rests Palette in 2014.5. Once you Save, it will reappear the next time you open the score.
Parallel expired on m'y Mac and i lost FinalePrintMusic 2014 5.0. So I reinstaled FinalePrintMusic 2014 5.0... It asked me the serial number; but it didn't ask me m'y Authorisation code. Instead it gavée me an automatic Authorisation. So the programme worker but many tools are missing are missing and I can't worker. M'y Serial number is: - and m'y Authorisation code is: -. Coule You Hell me to give me back my Finale 20145.0 working again?
thank You for Your help
Cecile Raymond, Editor
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Cécile,
For this, you should open a support ticket with MM. Use the Submit a Request tab at the top of the page.
Also, it's a bad idea to post your email and serial numbers on an open forum! It's very vulnerable to bots and other bad things! You should remove them as soon as you can.
Hi Cécile,
Thanks for posting.
Depending on the operating system installed on your Mac (specifically if it is Sierra 10.12) you could be running into the palette issue related to the 2014.5 versions of our notation products discussed here: Finale products and macOS 10.12 Sierra.
- As Mike Rosen mentioned -
If this applies to your circumstance. please use the Submit a request link at the top of this page to contact our Customer Success team directly for further assistance. In some situations, it is possible that an earlier maintenance update may help, but this would need to be assessed by one of our agents.
Side note: I have edited out the personal information from your original post. For your security, we strongly recommend avoiding posting that information in the public community.
I hope this information helps!
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