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Gregg Sewell Posted
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Note: specs below

Every time I open a document, I get a dialog saying "No font annotation information was found for this file's default music font."

Auto-generating a file doesn't fix this. Neither does selecting a file in Library/Application Support/MakeMusic/Finale/Font Annotation.

Creating a new default document doesn't produce this dialog.

Any idea how to make the font annotation info for an older file (created just days ago) stick?

Thanks in advance for any help or advice!

Specs:

  • macOS High Sierra 10.13.2
  • Finale 25.5.0.259

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MIKE ROSEN Posted
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Gregg,

is this a custom font? Do you get the same messge with one of the Finale-supplied fonts?

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Gregg Sewell Posted
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This is only with Engraver Font Set.

It doesn't matter whether I select Engraver Font Set.fan or EngraverFontSet.fan, nor does it have any positive effect whether I select the one in Library/Application Support... etc. or Users/Library/Application Support....

I've even tried both dot-fan files in both locations in the Finale 2014.5 folders.

*sighs*

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J ADRIAN VERKOUTEREN Posted
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Have you tried reloading the fonts from MakeMusic?

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Gregg Sewell Edited
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Yes. I trashed all copies of the 38 MakeMusic fonts in all libraries and reinstalled the fonts found inside the app using the Show Package Contents technique.

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MIKE HALLORAN Edited
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Do you have 25 installed in the default location?

 

If so, I would try a Safe Boot. This will reset the caches to their defaults and repair directory paths. I have had to do this with every High Sierra install (over 30)

 

Hold the Shift key on startup. Eventually, it will ask you to log into your User account. When done rebiolding your desktop icons, reboot nomally. 

 

Before OS X, this was called Rebuilding the Desktop. That is one of the many things it does in OS X. If you see a generic icon for an alias, this is the fix for that, also.

 

You may have to trash your preferences but I would do a Safe Boot first.

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Gregg Sewell Posted
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Thanks, Mike. This is happening on my work computer, and I've just left the office. I'll give your suggestion a try when I'm back in the office on Wednesday.

Happy New Year to you and all the great forum folk who help us end users out so very well!

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MIKE ROSEN Posted
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Rebuilding the desktop... I remember those days. Extensions, ConflictCatcher...

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MIKE HALLORAN Posted
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>Rebuilding the desktop... I remember those days.<

 

Yep. Unlike those useless drive utilities that fix nothing, Safe Boot should be done once a year or so–or whenever you see a generic alias icon. 

 

Something else I have had to do is reinstall High Sierra. I'm not talking about running the updater. Instead, I download the OS from the App Store or boot into the Repair Partition and do a ground up reinstall. Only had to do it on two of the 31 Macs I maintain but one was the machine I'm typing from right now. Besides repairing the problem I expected, it fixed others that I didn't know existed.

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