Not a Finale newbie here. I have been using this program for 8 years. I am wondering if this is a Windows 10 issue. because i didn't have a problem with Windows 8. Also, I am using a Roland UM-ONE drive to hook my MIDI up to my computer (my Roland Fantom G8 doesn't have updated driver options anymore). My Hyperscribe is not registering. I have my MIDI keyboard hooked up, and it will do simple entry work and is obviously connected and working, but when I double click a measure to use the hyperscribe tool, I get nothing. I have my input set to "all channels," and have even gone through the recording options. What I get is no performance whatsoever. Putting everything in by hand kind of defeats the purpose of having this program. I cannot find a forum or discussion post on this issue. I am not getting a call back from tech supprt (BTW, I am dissapointed there isn't a single person that will answer the phone over there. I did, however, put in a request for a phone call). Is there anyone that can possibly help me understand the issue? I am beyond baffled.

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