My mac is causing my 2014.5 a bunch of problems.
I currently cant change time signatures, make selections, or do basically anything unless i switch to scroll view and then back to page view. HELP. as a composition student I NEED FINALE TO WORK! AGGHHH.
I tried closing the program.... i even restarted the whole computer... it works for less than 30 seconds then its all broken again.
Hi, Anna,
You'll probably need to file a support request. But if you seek support here, probably anyone who could help would need to know what Operating system you're using and the version (Mavericks or El Capitan or Sierra). The more details you give the better your chance of getting help. If you could tell what steps you do and then what happens (does it "freeze"? does it just ignore what you did?, etc.)
To be safe, I'd file a support request with the help desk ("Submit a request" at the top of this page).
Hello. I have the newest version of mac the Sierra one.
When i put in a time signature change, nothing shows up.
if i click scroll view, nothing changes
if i click BACK to page view it shows up.
The same thing happens when i erase notes, they don't show up as erased unless I click scroll view and then page view.
The same for ANY MARKING OR CHANGE.
I'm afraid I can't help. If you can take screen shots (or better yet, a screencast) and send them to Support with your request, you'll probably get help more quickly than just using words. Sometimes I find their response is more questions that really don't seem to be too relevant and would have been unnecessary if I'd have done a screenshot/screencast.
I wish you success. Sorry I don't know how to help.
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