Playback glitch

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Jeffrey McIntyre Posted November 19, 2016 17:22

Windows

I'm starting a 4 part unaccompanied piece and the file has developed a playback glitch.

The soprano part, for only the first 3 measures, plays back a step higher than written. This file has been open for a couple of hours, and I've been letting it sit until I'm ready to do the next phrase. All I've done is note input, nothing else. This glitch surfaced out of nowhere.

To test what was going on, I copied the notes from the first 3 measures, pasted them into the alto part, and the playback was fine. I then pasted the same notes into the soprano part later in the score, and the playback was fine. I then muted the other 3 parts, started playback in the soprano part in measure 4, and the playback was at concert pitch.

I've also closed/reopened Finale, and restarted the computer.

7 comments

Date Votes

Jeffrey McIntyre Posted November 19, 2016 17:25

UPDATE: now the problem has migrated to the ALTO part.

this is strange.

Lawson Dutton Posted November 21, 2016 19:28

Hi Jeffrey,

How odd! I am curious, if you save a new version of the file to try a test (File > Save As) and then in the new version of the file choose MIDI/Audio > Reassign Playback Sounds, does the piece still playback transposed incorrectly?

Lindsay Scandrett Posted January 28, 2021 03:38

I have this problem right now - Thursday January 28th 2021- for the 2nd or 3rd time - with my Finale v25. Out by a minor 2nd - and sounding kind of weirdly "echoing". It's hugely frustrating as I am trying to crack on with a commission.

J ADRIAN VERKOUTEREN Posted January 28, 2021 16:49

Is this only one part out of many, or is everything a semitone off?

If it's everything, check to make sure your Finale audio device setting and your sound card/Windows(?) setting are the same, 44.1K or 48K.

Lindsay Scandrett Posted January 28, 2021 22:22

Hi Adrian. It’s only one part out of many - latterly electric guitar and alto sax.

J ADRIAN VERKOUTEREN Posted January 28, 2021 22:47

Then you may want to use the "Submit a request" link at the top of the page to contact MakeMusic Support and attach a sample of your file for them to check.

Lindsay Scandrett Posted January 28, 2021 22:49

Ok - will do - many thanks

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