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Finale 25 (running on Windows 7) lacks a "use offline help"-function which was present in Version 2014.5:

Did it not come to your mind that there are (still) music-computers around the world which are not connected to the internet (all time)?
I only have internet access using satelite communication, so I can't be online all time and it takes a long time to load a page. It is a nuisance to browse help when it takes 30 seconds or more to open a page. Fortunately Klemm Music offers the help files as zip-download which I can unpack on my computer. However finale does only access these files when all network communication is turned off. I need this option back.

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Hi all:
We are looking into providing a subset of the documentation for download. The current toolset that we build documentation with makes it difficult to get the formatting proper. I'm guessing you also do not want the QuickStart Videos which are part of the documentation provided.

Cheers,
Michael Johnson
VP, Professional Notation
MakeMusic

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Also consider using pdf format for the help files. The current web-like help is very difficult to search. A pdf file can be searched with non-finale-based tools so one can look for words or phrases not indexed by the help facility. Or else, a concordance listing every word in the document (perhaps excluding and and the) and the page on which it occurs; this would allow for a two step search. Presently, after trying things and looking through the support pages, the only way I've been able to find things is by searching (google) and asking questions in the old Make Music forum: (forum.makemusic.com).

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@ Tony

The Finale help files once came in pdf format. This worked great. I liked it much better then the html-based documentation. There was one file per topic. And all files elaborately linked together. You could print the whole documentation as a book, if you liked. The best software documentation I have encountered so far. (In fact, it still is, in terms of the content - even in html)

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Michael,

I already downloaded the package from Klemm. It works fine. However it requires all network connections to be turned off to use it. I personally only need a switch to prevent Finale from searching helpfiles online - even when my Computer is connected to the internet.

Yes, I personally do not need the Quick Start Videos. I prefer reading. However if I can download them once as a whole it is no problem. Only streaming and browsing help online is a problem for me.

The pdf-help-files I told Tony about were context sensitive. Pressing F1 when a certian dialog was opened showed the respective section within the documentation. This feature got lost somehow when html help was introduced (at least on my machines). I would like to have this feature back also.

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Hi all:

I spoke with co-workers on this topic this morning. We are working to provide a downloadable file. Stay tuned.

PDFs -- yes, I remember those days. Some people did like them, others hated it and wanted the old Purple printed manuals back. :-)

We are looking into how to use the current tools to format the content into a more consumable format (PDF, ebook, etc.). There are some technical hurdles and for a variety of reasons this is not a "push button" sort of process.  But, I get it. You want the documentation in an easier format. 

Cheers,

Michael Johnson

VP, Professional Notation

MakeMusic

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Wanted to let everyone know we have implemented this feature.  Downloadable documentation can be found at this link. We will update the documentation at that link on a regular basis as we do for the online documentation as well.

 

Cheers,

Michael Johnson

VP, Professional Notation

MakeMusic

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Sorry for my ignorance in this. I have downloaded the .zip file for windows. Now what? Is there a folder in the Finale directory that I need to move it to in order for Finale to find it? Do I unzip it,and copy the files somewhere else? Basically, how do I make Finale know that I have download it and to open those files? There is no direction with the download telling you where to send the files to, or how to make them work.

 

Thanks,

Paul

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Hi Paul:

 

If you unzip the "FinaleWin" file and then double-click on the Finale.htm -- the help documentation will open in your default browser window. There is no longer an option within Finale to point to offline help. We're working to update the instructions in the knowledge base article where you download this help from.

 

Cheers,

Michael Johnson

VP, Professional Notation

MakeMusic

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