I wonder if you might consider providing live online support (i.e. humans) to help your customers make the transition to Dorico (30-year Finale user).
Some folks run their XML through MuseScore to re-export xml there before moving it into Dorico. Although I have never needed to go that route, some say MuseScore helps clean up the xml before importing to Dorico.
Dorico also has a preference page that allows imports to keep major setting in the source xml or remove those to allow Dorico to apply its own formatting rules.
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