Finale 25
Windows 10
I go to save an existing document that I'm working on, and I get this error message:
Well my efforts at printing screen, copying into Paint and reproducing here did not work (or I just don't know how to do it). The message says "Error 3 Moving File... the system cannot find the file specified"
I'm not trying to move the file, just save it as I go along working in it. I did not move it. I opened it, did some work, and tried to save.
I
Hi Katie,
It is unfortunate to hear that you are experiencing this behavior. The issue that you are seeing is most likely being caused by missing or corrupt temp files that Finale needs to access when saving. Although the Knowledge Base Article linked below refers to a slightly different error message than the one you are seeing, the steps outlined here should, at the very least, allow you to save your work.
If you continue to have issues or this does not help your current situation, please use the Submit a Case button above and open a case with us so that we can take a closer look into this with you.
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