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Martin Haub Posted
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I received an email to try Dorico Pro 2 and installed it today. Terrible installation process, BTW. But then I needed to get back to work on a project in Finale. When I start it up, I get this:

 

When I try to play anything, the screen just freezes up and is unresponsive. I have to think that the Dorico installation messed up Finale. Any ideas?

 

Using Win 10 and Finale 25.5.0.290

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TIM HEDRICK Posted
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I am also getting the same message.  I did to the major Windows 10 update a few days ago.  Could that be the problem?

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J ADRIAN VERKOUTEREN Edited
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Martin,

 

If you use Dorico's default audio engine, be sure you have exited Dorico before starting Finale. Unless you direct Dorico's Audio Engine not to claim exclusive control of your sound card, you will not be able to hear other audio while Dorico is running.

 

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Martin Haub Posted
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Whew! That's all it took. Don't understand it, but getting out of Dorico let Finale work just fine! Thank you very much!

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