I have a brand new laptop, and used Finale (14.5) on it for the first time yesterday. Everything was going okay, except for the volume which was very low. I started experimenting with the various audio settings and, lo and behold, Finale no longer starts playback; the green cursor remains above the first note and, unless I then click on stop, the play button remains greyed out.
I thought that I had reset all the audio settings to how they were before the problem arose, but this has made no difference.
I'd be grateful for any assistance in resolving this issue.
Windows 10 version 1903