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Finale 26.2, Windows 10 (1909)

All worked fine on Windows 7, but after (what seems like a successful,,,) upgrade to W10, whenever Finale i sstarted a small dialog pops up "Windows Installer" with the message "preparing to install..." -  Hangs forever and F can't be started.  Affects 25 as well, but 2014.5 and 2012 behave normally...

Any clues, anyone...?

TIA

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Are you running Windows as an administrator?

Did you install Finale as an or the administrator? This sounds like a permissions issue.

 

If all else fails, you can seek help via the "Submit a request" link at the top of the page. I'm sure they want to help you get up and running again.

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Thanks for your reply.  Yes, there's only the admin account on this PC.  I didn't explicitly run the Finale installer as admin (run as admin) though.  The funny thing is that the same dialog pops up as soon as I try to launch Aria Player stand alone.

There's definitely some weird driver problems with this PC now, because I also cannot install a driver for the Steinberg UR22 audio interface... I'm just a bit lost as to where I should start troubleshooting, hence I'd be very interested to know why this Windows Installer dlg pops up... what in Aria and Finale could provoke that...?

Occationally I've been getting a BSD with the stopcode "ATTEMPTED SWITCH FROM DPC"... Don't know if it's related ...

thanks,

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