I'm using a mac catalina and I have ver. 26.3.1.643. I recently ran into an issue when I using the smart shape tool. When I would use the tool, regularly you would double click below or on a note to give it a smart shape like a crescendo. But when I do so, I get a box similar to expression tool and get nowhere in placing or getting anything out of it (following the double-click and drag). It's such a hassle just to try to put in a crescendo. It took me about 2-3 hrs of going back and forth on the internet, trying to figure out either what I am doing wrong or a fault in the program. I followed https://makemusic.zendesk.com/hc/en-us/articles/115002541107-Resetting-Finale-s-preferences-using-a-tool-crashes-Finale-etc- to see if it would resolve my issue but didn't. Any suggestions? Thanks for the help : )

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