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Lan Anh Nguyen Posted
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Hello, I'm Philip, please help me.

After a week of buying and using it, I get the following important errors:
1. Cannot to use ARTICUCATION TOOL (have to restart the computer, once again it fails)
2. Cannot to use EXPRESION TOOL (have to restart the computer, once again it fails)
3. Cannot use SMART SHAPE TOOL (have to restart the computer, once again it fails)
4. FONT error after using EASY TREMOLOS (music notes transform into digits) -look photo-
... Maybe there are more bugs I don't know about yet....

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MIKE ROSEN Posted
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Lan Anh Nguyen Posted
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Ben Byram-Wigfield Posted
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That's not the USER Library. Follow the instructions more carefully, particularly the bit about adding the ~ symbol to the filepath.

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Lan Anh Nguyen Posted
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Hic

The toolbars (Expressions, Articulations, Smart Shapes, etc. ) not working on Mac M1 2020, I followed this guide, but I didn't see any similar files in my computer system. (the bit about adding the ~ symbol)

I'm so sad.

From Philip

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Ben Byram-Wigfield Posted
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File a support request with MakeMusic. Provide them with LOTS of information: Exactly what you do, what happens when you do it, and what doesn't happen that you expected. 

Then follow exactly the instructions that they give you. 

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