Hi. Posting this here but I also "submitted a request".
Windows 10. Finale v184.108.40.2061
This problem has been ongoing for at least 3-4 years but I've never written in. Lately it happens often enough to be quite annoying. And unfortunately I cannot detect a pattern of commands that leads to the issue. To input notes I use speedy entry with a midi keyboard. Depending on the passage being copied, I sometimes turn on "CapsLock" and set the number to the necessary note value. In this mode, I'm chugging along merrily, then Finale crashes. That is, I get the spinning circle, the program freezes, it never comes back; I click around the screen and eventually it turns white with a faded display. I can close the Window, and ask for a re-start when prompted. Very fortunately, 95% of the time my file is recovered by Finale and no input is lost. Sometimes I have to remember to immediately save it with the correct name as the recovered file is "Untitled".
Anyway, any ideas as to what I might further investigate? I am fairly tech saavy. As I said this has been happening for quite a while and I've been paying the bucks and upgrading versions almost every time a new one comes out. THANK YOU!