Macbook Pro 2021 M1 Chip
Mac OS Monterey 12.4
Using a MIDI keyboard for note entry.
I purchased this macbook pro about 3 weeks ago, and I downloaded my Finale v26. I had playback problems using garritan instruments where the sound would cut out in the middle of note entry AND playback. I would be left with a single instrument.
Over the course of the sluggish correspondence with customer service, I received a work-around to reassign the playback sounds whenever this happened. I found I could also switch to MIDI sounds. These each worked for a few minutes at a time.
Finding this to be disruptive to my workflow, I thought upgrading to v27 might fix the issue. Now that I've installed v27, I am not getting access to any of my garritan sounds. Do any of you have some guidance you could offer me?
I've reinstalled my aria player. I've reinstalled all my garritan packages.
I know my MIDI keyboard is sending signal to the computer just fine. I can still enter notes in Finale with the keyboard controller, but there is no playback sound.
Nothing I've tried has worked. Nothing the customer service reps have suggested has fixed my issue either. I've gotten no suggestions from the Finale 101 facebook group either.