I'm on a 2021 16-inch Macbook Pro with an M1 processor, 16GB RAM and Mac OS Monterey 12.5.
I submitted a case, but would like to know if anybody here has a fix or an answer to this, since I'm on a deadline and it takes a while for Finale Tech Support to reply.
When trying to create a score using Setup Wizard, Finale will freeze and not create the score at all, when using "Piano" as an instrument in the score. It freezes while trying to load "Piano_m_G5_0002102C.audio." I have to Force Quit Finale when this happens, as the spinning wheel of death won't stop.
When I substituted "Electric Piano" for "Piano" in the score in the Setup Wizard, I was able to create the score and enter notes, but upon playback, it still hangs up on "Piano_m_G5_0002102C.audio," and I have to Force Quit/Restart Finale.
I have a lot of work to do, and it has to be in Finale, and the deadline is looming. I need Playback, and I need to export audio. If I can't figure this out quickly, like in the next day or so, I'll probably lose the gig. I hope someone can help soon.
Thanks for reading.