Davyd Breeskin commented, May 29, 2023 20:02
A new USB 2.0 cable (US$15) didn't help - same problem. The printer is aware that it's been sent a document, using regular letter-size paper, but can't seem to process it. I continue to affirm that...
Davyd Breeskin commented, May 19, 2023 00:27
Printer driver: I'm reiterating that an HP technician installed it. I don't know how I can improve on the work of a professional.
Authorizing Finale: I'm seeing the version number (188.8.131.52), ser...
Davyd Breeskin commented, May 18, 2023 21:02
Test page prints OK.
I'm not getting reminders that I have to register Finale, so I'm thinking it's properly registered. Maybe there's some setting that isn't set properly?
I can save the .musx f...
Davyd Breeskin commented, May 14, 2023 01:38
I tried a different USB port. That didn't help. I'll see about getting another cable.
Printer driver was selected and installed by an HP technician. I have to believe he knew what he was doing.
Davyd Breeskin commented, May 12, 2023 20:59
Computer and printer are exactly connected via the blue USB cable that came with the printer - no hub, no network, no wireless. Maybe the cable is bad? Maybe I should try a different port?
Davyd Breeskin commented, May 11, 2023 23:59
Printer driver upgraded (with help from HP remote support) - but no success; same Error State.
Maybe I didn't install/configure F27 properly? Should I have upgraded to some other version?
Davyd Breeskin created a post, May 09, 2023 21:29
I can't print Finale scores in F27. The printer (an HP 426) goes into an Error State.
I can print from Office and Windows, but not Finale.
If it's any help: this is a box recently upgraded from W...