Here is the rub. You guys sent out an email warning to not upgrade to Mojave because v25 was not compatible. And you would be sending out a fix. Ok great. Then after Mojave is released you send out...
This is an acknowledged bug and they stated in previous email they were going to send out a fix. Now instead of fixing they are telling us simply purchase v26 and it will work properly. Apple us ...
Should we have to? Some people bought v25 a year or less ago and it now has limited use with no plans to fix it. Not sure who made this decision but it’s not right. I can think of no other software...
Understood. Hopefully they address this snafu before it gets out of hand. Someone made a blunder when they decided to tell us updating to Mojave wouldn’t cause a problem with v25. Let’s see how the...
They know of the problem with V25.5 lagging horribly in Mojave. It’s a matter of customer service if they decide to fix it or not.
Hi Cliff Yes it’s still a little laggy but tech support has me remove Finale v25 from my Mac and then reinstall. It’s still just a little bit laggy but usable. Lot better then it was :)
I think you nailed it, Cliff. It does feel like we’re paying to fix problems rather then paying any real upgrades. I will not be upgrading to v26 and limp along with v25. Maybe v27 will have some n...
After some back and forth tech support I was anke to get v25 to work at an acceptable level! Great customer support! Thank you. Much appreciated!
Yes correct. I did but others have bought since then. Let’s hope they fix this like they originally said before it esculates.
Not for the people that bought v25 in August 2018. Upgrade cycle was 2 months.