Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Mike, Thanks for bringing that to my attention. It looks like an old draft was pushed through. I have updated the Mac section with the correct information. Thanks again!
Hi Ralph, Thanks for posting! There have definitely been a few users mentioning the odd behavior of the Home button. We have been discussing the best way to re-work items like the Home button t...
Hi Dean, Thanks for posting. It looks like you are in contact with one of our agents to help get this issue sorted - so you are on the right track there! This post is just a courtesy notice tha...
Hi Amanda, Thanks for posting! Just curious, in the screenshot it looks like that may actually be two separate staves super-imposed on to of each other. It is hard to tell if that is the case, ...
Hi Monica, Thanks for posting! Some audio device APIs require exclusive control to be given to an application for it to be utilized with that application. WASAPI is one of the audio device APIs...
Patrick- That sounds like a possible back end account issue. We should be able to get it sorted; I will go ahead and open a ticket with you to address this one.
Hello! It looks like you had set up multiple accounts in our system - I have found the old account and merged it into your new account under your current email address. You should now be able to ...
Hi David, Thanks for posting! It looks like you are running into a limitation of scrolling playback in Finale. When playing with scrolling playback, Finale will try to follow the cursor, and fr...
Hi Abraham, Thanks for posting! This is actually a known issue that has been reported, and is discussed in some more detail on this forum thread. Hope this helps!
Hi Timothy, It sounds like there is either some sort of conflicting application or background task blocking the install, or there is some sort of odd storage space issue. I will go ahead and o...