Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
We have seen this error occur occasionally when Finale conflicts with a device connected to your Windows computer (usually either printing or audio) upon trying to launch. We have a knowledge base...
Hi Paul, I took a look at your support ticket in our system, and it looks like you were on the right track for clearing preferences, but I do want to confirm that this occurred since it could ver...
Hi Aldo, That sounds like your web browser is still trying to load an old version of the Finale user manual. Please try restarting your browser to see if that helps.
Hi Kathryn, Out of curiosity, do you happen to have any anti-virus software installed, perhaps Webroot? If so, there is an option called Secure Keyboard (in Webroot) that can conflict with Finale...
Hi All, I know that Finale for iOS and other touch screen and mobile devices has been called for by customers for awhile now. While I'm afraid that I am not here to say "It's on its way!", I am h...
Hi William, Thanks for posting. I agree that the removal of this feature did affect many musicians, and we have heard opinions from both sides. I wanted to assure you that this decision was not...
Hi David, I am curious, on which version of the Windows operating system are you attempting to install Finale v.25? There is a chance that this may have to do with compatibility. Finale v.25 is c...
Hey All, We've discovered that a recent Windows security update causes problems with applications that try to print multiple jobs simultaneously like Finale does. For more information and a possi...
Hi Cees, Thanks for posting! Have you tried resetting Finale's preferences yet? I have verified that this is working in v25 on my Mac, so you may wish to try resetting Finale's preferences to s...
Hi Randolph, It sounds like you are running into an odd issue with the installer. This is not something that we have identified as widespread by any means, so there are most likely specific circu...