Manager, MakeMusic Customer Support
Chad Mathis (he/him/his) created an article,
As of Finale version 27.3, Finale ships with Garritan ARIA Player v2.026. This version is a Universal Binary application and plug-in that can run natively on Apple Silicon Macs as well as on Intel ...
Chad Mathis (he/him/his) commented,
Updated 11/30/2022 — With the release of v27.3, Finale is now considered fully compatible with macOS 13 (Ventura).
Chad Mathis (he/him/his) commented,
Hello Jeremy, I'm pleased to say we've located an old account in our records with your serial number. One of our Support agents will be updating the account details and reaching out to you directly...
Chad Mathis (he/him/his) created an article,
A subset of users that have upgraded their Macs to macOS 13 (Ventura) have reported the following error when launching Finale v26 or v27: "Finale" is damaged and can't be opened. You should mov...
Chad Mathis (he/him/his) commented,
Hi folks, For anyone watching this thread, Cyber sent in a couple files to us. MacOS could open those .bin files similarly to .zip files, revealing a file without an extension. Adding ".mus" to the...
Chad Mathis (he/him/his) commented,
Reposting update from 11/16/2021: Work relating to this issue has been done in the Finale v27.1 release, and users on this version should no longer encounter this issue. If you are using Finale v27...
Chad Mathis (he/him/his) commented,
Hello Jonathan, Thanks for sharing your feedback. I wanted to acknowledge here that I've shared your feedback with product management, and I'll be following up you privately as well.
Chad Mathis (he/him/his) created an article,
The Voluntary Product Accessibility Template (or VPAT) is a table containing information regarding how an information and communications technology (ICT) product or service conforms with Section 50...
Chad Mathis (he/him/his) created an article,
Please find our Sole Source Confirmation letter linked below.
Chad Mathis (he/him/his) created an article,
Please find our W-9 Form linked below.