Chad Mathis (he/him/his)
Manager, MakeMusic Customer Support
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Recent activity by Chad Mathis (he/him/his) Sort by recent activity Recent activity Votes-
Hi Ugo, Thanks for reaching out again! Since the time when the thread was first created, we've discovered that some Windows 10 users are periodically losing their Finale v25 authorizations for rea...
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Hi Francesco, Thanks for your post! This error is caused by an internal issue on our end that we are actively working on resolving. I'll be setting up a private email ticket with you directly so I ...
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Hi Richard, Thanks for your candid feedback. I can see you've had a pretty rough time so far with Finale, and despite the fact that you've hit several technical roadblocks, I'm also confident that ...
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Please post your question on the Finale Problems & Questions forum, and be sure to include your PrintMusic version number.
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Christopher's right that text inserts are the way to go. You can also create a repeating text frame appears on, for example, page 2 through the end of the piece: https://usermanuals.finalemusic.com...
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Oops! Just noticed the other thread: https://makemusic.zendesk.com/hc/en-us/community/posts/220110527-Finale-25-Page-Margin-Discrepancies-When-Printing
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Hi Andrew, We have seen this problem in Finale as well as some other applications, and we have one possible solution published on the knowledge base. Give it a try and let us know how it goes! http...
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To add to Jeffrey's comment, you can also check the About Finale dialog box for an 8-digit alphanumeric user code (Windows: Help > About Finale; Mac: Finale 2014.5 > About Finale). If one appears, ...
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Hi James! You're referring to the Expression Tool, correct? What version of Windows are you using? I agree that a clean uninstall and reinstall is a good idea. When uninstalling Finale v25, one imp...
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Hey guys! I agree that it's puzzling why this wouldn't always happen automatically. In nearly every case, I want my new pages to match my old pages, too! Here are couple of suggestions I've found t...