Lothar,

Contact tech support by using the Submit a Request tab at the top of the page. Also, please remove your email address, to protect yourself from the spambots!

Which Finale forum is Lothar referring to? He clearly is accessing this one on zendesk.

This particular site is having problems these past few days but I’m able to get in after enough tries. I suspect the weather is the culprit but I’ve never encountered a captcha here.

@ Adrian: I meant this forum  https://www.finaleforum.com

@ Mike: My email address is removed now. I will contact the Tech Support for a solution.

Thx to all LO

To be clear, that site is not affiliated with MakeMusic. Filing a Support request here will not do any good. You will need to contact the administrators of that site.

Isn't Peter T associated with that forum? He visits here often and should be able to help Lothar.

I have sent a PM to Scott who is the administrator on www.finaleforum.com.

Lothar Ochmann,

Scott (= the forum administrator) says:

“I would need a username or email to look it up.”

Hi Peter,

my user name is "Lothar Ochmann" for an email I would like to use PM, if possible.

Thank you  LO

Lothar Ochmann,

Scott says:

“There is nothing wrong with the account. It is active and in good standing. He is probably typing the password incorrectly. Have him use the Forgot your password tool.”

Peter,

My forum access has been reactivated now by a new password.
Thank you very much for your help LO