My computer completely freezes up when I activate my new ARIA Player (Garritan GPO5 Personal Orchestra 5 VI DL) so I have to do a cold re-boot.

I called Sweetwater (where I bought my copy) and they took a look around my computer and had no answers. Everything is up to date.

I can't find any phone number anywhere for Garritan tech support. I don't get it? Why would Garritan sell something like this?