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bob thompson Posted
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Windows 10. I've requested help before and can't get any. My 2014 is corrupt and gives me lots of problems. I download the free update, 2014.a or 2014.5. Is this the same program? If so, why does it have two name. I can't activate it without going through all kinds of steps with my computer, which I don't know how to do, like sign on as administrator, deactivate virus protection,etc. You sent me THREE PAGES of instructions just to use the update. 

I MUST GET HELP! NOW~!

Thanks. YOu may call me. I'm live. You won't get a recording.

541-207-4951

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MIKE ROSEN Posted
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Maybe you need some help with using a computer.

 

Turning off virus protection, or logging on as Admin, should not be beyond anyone with basic skills.

 

Believe me, it's not likely that anyone will call...

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Dave Cusick Posted
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HI Bob,

 

It sounds like you are encountering some frustrating challenges indeed. This is a public forum so I do suggest not posting personal contact information here. To get in touch with us directly, please feel free to use the Submit a Request button above and open a case with us. I am sure that we can help you out with this in a much more efficient manner with this line of communication.   

 

 

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