I don’t know. Have you tried restarting the computer? Is this in all documents?

Can you post a screen shot?

How can I send a screen shot?

Shift-Cmd-4, hold the mouse button down, drag across the area you want to picture, and release the mouse button. It should appear on your desktop. Just drag that into the reply window on this forum.

I have both 25 and 26 on my Catalina test machine. When I see a picture of whatever this is, I can try to duplicate it.

Click

I hope that you can see this. White boxes are around every icon in the Simple Note Entry that is not a note.

Yes, we can see it; Have you tried recreated the preference file? (instructions are in the Help files.) Restarted?

Yes, I have tried to recreate the Preference at your request. It did not change

In that case, I would open a support ticket. Use the Submit a Request tab at the top of the page.

Why is the eraser colored blue. Did Regina colorize it in her screenshot so we could see it?

I did not color anything. I took a snapshot just as it was.

Has anyone found a solution for this issue yet?  It is also causing a problem with the flat/natural/up or down a half step/triplet/grace note tools.   I have reset the preferences, restarted the laptop.  I am running Mac OS Catalina 10.15.6.  Finale: 25.5.0.259

Debbie, 

I would suggest you open a support ticket. Use the Submit a Request tab at the top of the page.

… I am running Mac OS Catalina 10.15.6. Finale: 25.5.0.259 …

Is Finale v25 supported under Catalina?

I would upgrade to Finale v26 - or downgrade Mac OS.

I have the same problem with the white box around the  eraser. I have used Finale for years and this has never happened 

before this week. I have Finale 25.5. my Mac OS is Monterrey.

There was never an answer posted as to what the issue or workaround might be. Finale 25 was never supported over MacOS 10.15 Catalina (see the original post) or later and is no longer supported at all.

My only recommendation is to download the 27.3 demo and see if this goes away. 27 is supported over Monterey.

Here are the published System Requirements for 25, released in 2016.

Legacy Notation Products

The following programs are considered Legacy Software and are no longer eligible for technical support. We will continue to provide account help and registration/authorization support for these legacy versions, provided your program is installed on a compatible operating system. To receive technical support, you can upgrade or trade up your software to the latest version of Finale.

…

Finale for Mac^® (v25.5)

• OS X 10.10 – 10.14

• Intel Core 2 Duo or better, Intel i3 and above recommended

• 2 GB of RAM, 4 GB or above recommended

• 800×600 minimum monitor resolution, between 1366×768 and 1920×1080 recommended

• Internet connection for download install or USB port for USB installation

• 1 GB hard drive space required for software with an additional 8 GB hard drive space is required for Garritan Instruments for Finale