Hi James, Are you using the Garritan Personal Orchestra 5 instruments with this document? Do the instruments work when you use them in the ARIA Player as a stand-alone player? If so, the issue ma...
HI Richard, What rhythmic information is in the measure that you are applying the Rhythmic Notation Staff Style to? This Staff Style allows you to control the rhythmic notation by entering in the...
HI Tiana, The tutorial files should be installed in that folder on your system. If you are not finding this information, please use the Submit a Request option above and we can make sure that you...
Hi Edward, You are experiencing an issue that we do know happens in Finale v25.1 and later (https://makemusic.zendesk.com/hc/en-us/articles/115005393168). This is on Windows only since the playba...
Wei-Yi, If you continue to get this error message with the installer, please reach out to us directly with the Submit a Request button. We should be able to find a resolution with you quickly.
Hi Eric, It looks like you have been responding to the email notifications sent out by our system when another posts to a thread that you are copied on. Those responses go to an unmonitored email...
Hi Edward, We absolutely do offer support for current versions of Finale. It's unfortunate to hear that you had some difficulty submitting a case with us. I can't say for certain I know what you ...
Hi Shelley, What you are seeing is expected behavior of a grand staff. Each staff within the grand staff has it's own staff properties, like Notation Style, Transposition, etc., this way they can...
Hi Doug, You may want to check the settings for your computer's audio hardware on the Windows Sound Control Panel. You can find more details on how to do this at the link below. https://makemusi...
Hi Brad, It's great to hear that you were able to find your solution! ReWire hosts can sometimes trigger ReWire mode in client applications inadvertently. So even though you have not used Finale ...