Andrew, since this is document specific, use the Submit a Request button at the top to open a case with us. Attach the document to this and we can take a closer look on our end to see what could be...
Andrew, Try going to MIDI/Audio > Audio Units Banks and Effects and see if the volume sliders for the used banks are set appropriately (meaning not set to 0).
Hi Everyone, The drawing issues that you guys are describing here are not widespread issues that we have seen with v26. Definitely get directly in touch with us with the Submit a Request button abo...
Hi Pete, Thanks for posting. I am not sure I understand what you mean by "restricted range." There is not any restrictions placed on the CFX, as far as frequency range is concerned. Have you trie...
Zeffin, we are still here. We had sent a response to the case you submitted recently but have not received a response back. If you did not receive this, let me know and we can reach out again. T...
Hi J. Adrian, The user manual for GPO5 is only in the online format. However this is accessible offline too. The installer installs a version of this with the library. This is located in your Pro...
Hi Everyone, You can control the amount of room noise that you hear at low velocities by taking the Ambient mic down or even out of the mix. This will isolate the Close mic which does not have th...
Hi Alexandra, It's unfortunate that you are experiencing this behavior. However, I think that we should be able to resolve this quickly for you. First, we will want to remove the current ARIA...
HI Richard, It sounds like you have found out that we recently discontinued support for Finale 2014.5 and I am sure this is a bit frustrating for sure. Based off of the information you have here,...
Alan, You can still submit a ticket with us regardless of your version, even if you do not own a Finale version at all, you can still submit a case. It sounds like you are hitting some type of st...