HI Colleen, if you have not found a solution for your issue yet, I recommend opening a case with us using the Submit a Request button at the top. If you send your document in we can take a look dir...
Finale 2014.5 is considered compatible with macOS 10.8 to 10.12. So we do not expect that you will get favorable results when using this version of Finale with 10.14 Mojave and this is not supporte...
Hi Martin, If the mixer level settings are changing during playback, this is going to be triggered by something outside of the ARIA Player. The Player itself does not have not have automation bui...
Hi Robert, If you are seeing the C sharp respond on the virtual keyboard, then this is MIDI key that ARIA Player is receiving. Is this just with the string instruments or does this happen with ot...
Hi Cole. It does sound like you are encountering a buffer or other resource issue here. In addition to the buffer setting, you may also want to check the settings on the Max Engine RAM Allocation...
Hi Alvaro, This is something we can definitely fix. Use the Submit a Request button above to open a case with us and we should be able to resolve this quickly.
Hi Everyone, I know that more details on this are certainly wanted and we want to provide this info as we can, as well. So, here is a link to the latest blog post with some updated information. ...
I definitely understand that a lot of people would want to know more details about specifics on this, I know I would. I wish we could provide more details but there are still variables that can cha...
Hi John, Can you tell me what exact playback sound you are using for your Electric Bass staff? If you switch to a different sound, do you still get the "click" sound?
Kathy, It sounds like your file became corrupted. It's hard to say how this happened, especially since this sounds like it was a new document, but it can happen. Copying and pasting into a new do...