HI, As J Adrian mentioned, for technical support please use the Submit a Request button at the top of the page. This will get in touch with us directly and we can help you with the issue.
Hi Tom, These are not known issues in v26 at least not a widespread basis. If you use the Submit a Request link above you can open up a support ticket with us directly and we can take a closer lo...
Hi Eric, If you would like to look further into the issue, feel free to use the Submit a Request button above and open a case with us. We can then take a closer look into this and see what option...
Hi Johann, I can see how this would cause some problems with your workflow for sure. I am not entirely sure where the issue is occurring but I have tested this with Apple's TextEdit program and ...
Ned, As Mike said, don't post your serial number. I have removed this for you, but just remember to not post this the next time.
HI Felix, I saw that you opened a case with us, so we should be able to help you out quickly through your support ticket.
Thanks for that video Steve. I opened a case with you via our support system so that we can take a closer look at this with you more directly.
The master pan is controlled by MIDI CC 10, but you cannot turn this off in the player. The information needs to shut off from the source. So, if you have a MIDI keyboard connected, make sure that ...
Hi Steve, I have been testing this on my end and cannot reproduce the issue. Are you using the CFX Player stand-alone application or the plug-in in a DAW when you see the problem?
HI Bruno, That is definitely a serious issue for sure. We are looking into this and are planning to release a hot fix update to address this quickly. I can post here when that is available. Char...