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I am having an issue with Finale 25.2. When I launch the program, all I see is the blue circle. I am running Windows 10 Professional 64bit, with current update. Any luck or suggestions on how to fix? When I load Finale 14.5, same OS, the load is normal. I am seriously considering going back to Windows 7. Finale 25.2 ran fine before. My guess it has something to do with the latest Windows Update. I tried uninstalling Finale, and reinstalling it (Version 25). Same issue.

Please advise.

 

James

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Hi James,

If Finale hangs on launch, it may be a conflict between and printer or audio driver. I'd recommend that you check out this knowledge base article to begin troubleshooting: https://makemusic.zendesk.com/hc/en-us/articles/228480148-Finale-hangs-when-launched-Windows-

If you're still running into issues, please feel free to update this thread, and if you'd like MakeMusic to take a closer look, please choose "Submit a request" at the top of this page to submit a support ticket.

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