Chad Mathis (he/him/his)
Manager, MakeMusic Customer Support
- Total activity 228
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 25
- Subscriptions 102
Activity overview
Latest activity by Chad Mathis (he/him/his)-
Chad Mathis (he/him/his) commented,
Updated 7/2/2026: Crossgrades to Dorico Pro will be available from MakeMusic through July 23, 2026. Effective July 24, 2026: Crossgrades to Dorico Pro will be available directly from Dorico's par...
-
Chad Mathis (he/him/his) commented,
- Finale Knowledge Base
- Frequently Asked Questions
- What Happens Now That Finale Technical Support Has Ended?
Updated 7/2/2026: MakeMusic will offer the Dorico Pro crossgrade from our store through July 23, 2026. Effective July 24, 2026, Dorico Pro crossgrades will be available through Dorico's parent co...
-
Chad Mathis (he/him/his) created an article,
Resources for Finale Users Switching to Dorico
MakeMusic is offering crossgrades to Steinberg's Dorico Pro for Finale and PrintMusic license holders through July 23, 2026. (Effective July 24, 2026, crossgrades will be available through Dorico's...
-
Chad Mathis (he/him/his) created an article,
Resources for Finale Users Switching to Dorico
MakeMusic is offering crossgrades to Steinberg's Dorico Pro for Finale and PrintMusic license holders through July 23, 2026. (Effective July 24, 2026, crossgrades will be available through Dorico's...
-
Chad Mathis (he/him/his) created an article,
Sustain Resonance Effect Not Responsive in CFX Concert Grand
Sustain Resonance is the slight excitement of all strings that occurs naturally when playing the piano with the sustain pedal down, and as a result, this effect is only active and audible while the...
-
Chad Mathis (he/him/his) created an article,
Finale Authorization Wizard Unresponsive on macOS 26 (Tahoe)
We are aware of an issue with the in-app Authorization Wizard in Finale v27 (and possibly other versions) on macOS 26 (Tahoe), where the Next button does not respond to a mouse click. This is a sym...
-
Chad Mathis (he/him/his) commented,
Hello Mark, This is Chad from MakeMusic Customer Support. Thanks for posting on our community user forum! Since this is a publicly-visible site, I've redacted the personal contact information from ...
-
Chad Mathis (he/him/his) commented,
Hi Craig, This is Chad from MakeMusic Customer Support. I've opened a support ticket with you so I can email you directly. Please be on the lookout for an email from me shortly.
-
Chad Mathis (he/him/his) commented,
Updated article with the public release date for Sequoia (September 16, 2024) and a link to instructions for disabling automatic macOS updates: https://makemusic.zendesk.com/hc/en-us/articles/26336...
-
Chad Mathis (he/him/his) commented,
Updated article with the public release date for Sequoia (September 16, 2024) and a link to instructions for disabling automatic macOS updates: https://makemusic.zendesk.com/hc/en-us/articles/26336...