Attention Mac Users
Apple will release macOS 15 (Sequoia) on Monday, September 16, 2024.
Finale v27 is not compatible with Sequoia and will not be updated.
For more information:
macOS 15 Sequoia and Finale Notation Products
Disabling Automatic macOS Updates
The Knowledge Base has help resources for technical issues with your software. If you aren't able to find a solution, or if you have tutorial-based questions, please post on our Community forums.
Finale QuickStart Videos
- Getting Started: Set Up a MIDI Keyboard (Video)
- Getting Started: Set Up a Lead Sheet (Video)
- Getting Started: Set Up an Orchestral/Band Score (Video)
- Getting Started: Set Up a Choral Score (Video)
- Getting Started: Set Up Your Own Ensemble (Video)
- Getting Started: Importing Music (Video)
ARIA Player Installers
Authorization & Registration
- ★ Registering, Authorizing, and Deauthorizing Finale Notation Products
- Unable to Run as Administrator in Finale
- "Please fill out all required fields" Authorization Error in Finale v27 (Mac)
- Registering Finale NotePad 2012
- Finale opens deauthorized when opening files (Windows)
- Registering Finale Student and Teacher Edition; Redeeming Textbook Promo Codes
Crashing & Performance
- ★ Mouse Cursor Disappears When Using Simple Entry (macOS 13 Ventura)
- "Unhandled exception caught." Error when launching Finale (Mac)
- [RESOLVED] Font Display/Printing Issues on macOS Sonoma
- Error Message "Unknown Lyrics Tag Detected." when using Vertical Collision Remover Plug-in.
- Finale Crashing on Startup due to Webex Audio Driver (macOS 13 Ventura)
- Crashing when Using the Continuity Camera (macOS Ventura and later)
Audio & Playback
- ★ Audio Engine Failed to Load Error Code: 7, No Sound in Finale
- No Scrolling Playback in Finale after Installing Dorico Pro (Windows)
- String Tremolos Don't Stop During Playback
- Using Finale with Bluetooth Devices
- Troubleshooting Issues With Arco and Pizzicato Keyswitches
- Swinging 16th Notes in 4/4 Time
MIDI
Tips & Best Practices
- ★ Disabling Automatic macOS Updates
- Batch PDF export via Finale Script
- Backwards Ties for Second Ending Downbeats
- Copying Markings from Standard Staff to Tablature Staff
- File Names Floating in Finale (Mac)
- Creating Nested Tuplets
Opening & Saving Files
- ★ Exporting MusicXML Files from Finale
- "Error Id moving file 's' to 's'. The system cannot find the path specified" when saving (Win)
- Tips for finding/searching for your Finale files
- Locating and Opening Backup and Auto-save Files
- Unable to Save to External Hard Drives | "Error Occurred ID = -1" (Mac)
- Open Recent Menu isn't Populating (Mac)
Program Functions & Settings
- ★ [RESOLVED] Unable to Open PDFs Exported from Finale v27.4 (Windows)
- ★ [RESOLVED] Cannot Add Instrument from ScoreManager on macOS 14 Sonoma
- ★ Creating Nonlinear Key Signatures
- AlphaNotes for Transposing Instruments
- Selection Dialog Windows Appear Blank (Expressions, Articulations, Chord Suffixes, Smart Shape)
- Copy/Paste not working in Finale
Setting Up VST/AU Libraries
- Kontakt 7 plug-in viewer display issues (Mac)
- Using Spitfire Libraries in Finale
- Compatibility with Kontakt 7 Player and Other VST3 libraries (Windows)
- Finale 26.2 (Windows) installer prompts for GIFF samples folder install location.
- Setting up Garritan libraries with Finale and PrintMusic
- Reinstalling the Garritan Instruments for Finale (GIFF) sample library
Sales & Product Information
- ★ macOS 15 Sequoia and Finale Notation Products
- ★ Dorico Pro options for Finale Site License owners
- ★ Finale & Garritan Compatibility with Apple Silicon (M1/M2)
- ★ "No upgrades available" error when trying to upgrade or trade-up online
- macOS 14 Sonoma and Finale Notation Products
- Finale Read Me Notes for v27.3
Downloading & Installation
- ★ Error when updating to v27.4 "Finale (Autoupdate) is damaged and can't be opened" (Mac)
- ★ Downloading, Installing, and Authorizing Finale (Video)
- Downloading and Installing Dorico (Video)
- "Access Denied" Error Message from Finale Installer (Windows)
- Ensuring Garritan Instruments for Finale (GIFF) is Installed
- Download Availability for Finale Software
User Manuals
Frequently Asked Questions
- ★ Finale Sunset FAQ
- ★ Canceling the Finale Trial
- ★ Finale Notation Software System Requirements
- How to use the Garritan Instruments For Finale (GIFF) sounds in Finale
- Finale availability on iPad
- I Just Upgraded. Do I Need My Previous Version of Finale?