Please note that response times to support tickets are significantly delayed in light of this announcement. Thank you for your patience.

Attention Finale Users
After 35 years, MakeMusic has announced the sunset of Finale.
Read the letter from our President.
Review Frequently Asked Questions.

Note: This article is meant to act as an introductory guide to file navigation, if you are still having issues locating your files after trying the steps below, it is recommended to reach out to the manufacturer of your device for further assistance. 

 

Windows:

  • Open File Explorer  from the taskbar file explorer icon.PNG or right-click the Start menu star menu icon.PNG and select File Explorer , then select a search location:

    • To quickly find relevant files from your PC, search from Home:

      Shows the File Explorer main page, with Home highlighted in the left pane.

     

    • Or search from Quick Access:

     

    quick access.PNG

     

    • To find files stored inside a folder, search from a folder like Downloads.

    • To do a slow but in-depth search, search from This PC instead of Home.

     

  • Regardless of which folder is selected from File Explorer, if you search for .musx, this will reveal all Finale files hosted in that location. 

    musx search.PNG

 

Mac:

 

You can open Finder by clicking on it's icon in your Mac's Dock:

where is finder on mac

 

How to search with Finder:

  1. After it is opened, you will see a search bar with a magnifying glass icon in the top right corner. Click on the search bar to begin typing.

  2. Enter a search term and press the Enter key. 

  3. If you want to specify search criteria, click the Add button (+) on the right side of the search window, below the search box. Click the far left pop-up menu, and then select or add search criteria.

 

For example, to search for a specific type of item instead of all items, choose Kind. Or, to search for all items whose name contains a specific word or phrase, choose Name:

search screenshot for KB.png