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Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

There is a known conflict between Finale v27 and Microsoft Print to PDF, the default PDF printer on Windows, that will not allow PDF exports for Finale files with custom page sizes. In order to export PDFs with custom page sizes, you'll need to use one of these two workarounds:

Third-party PDF Printer

Third-party PDF printers, such as CutePDF and Win2PDF, will allow you to select custom page sizes in their settings before exporting PDFs from Finale.

Exporting a TIFF File and converting to PDF

Export a TIFF file from Finale using the Graphics Tool  icon and use a third-party tool to convert the TIFF document into a PDF. Adobe has a online tool that you can use for that conversion process here: Adobe Acrobat Image to PDF Converter.

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