Use articles in this section for solutions to performance related issues such as crashing or sluggish behavior.

• ★ Mouse Cursor Disappears When Using Simple Entry (macOS 13 Ventura)
• "Unhandled exception caught." Error when launching Finale (Mac)
• [RESOLVED] Font Display/Printing Issues on macOS Sonoma
• Error Message "Unknown Lyrics Tag Detected." when using Vertical Collision Remover Plug-in.
• Finale Crashing on Startup due to Webex Audio Driver (macOS 13 Ventura)
• Crashing when Using the Continuity Camera (macOS Ventura and later)
• Stage Manager Minimizes and Maximizes Main Finale window (macOS 13 Ventura)
• Stage Manager Prevents Finale from Returning to Certain Dialog Windows (macOS 13)
• Error on launch after upgrading macOS: "Finale is damaged and can't be opened." (Mac)
• Slow Launch Times on Windows
• N-Up Printing with Finale v27.2 on Mac
• Printing can result in page offset on Windows 10 and 11.
• [RESOLVED] Times Font Reports as Missing in macOS 12 Monterey and 13 Ventura.
• Special Tools Not Responding After Upgrading to macOS 11 Big Sur
• Windows "Server Busy" Error Message on Launch
• Arrow Selection Button Displays Incorrectly
• Playback Settings Expand Arrow Not Visible on macOS 11 Big Sur
• KeyAccess Can Cause Finale to Hang on Launch with macOS Catalina and Later.
• Ties, Articulations and Other Elements are Misplaced.
• Pro Tools 12/Finale v25 crash (Windows)
• Crashing when using the Expression tool (Windows)
• Using COMMAND+OPTION+SHIFT shortcuts crashes Finale for Mac
• Crashing due to too many plug-ins (Finale for Windows)
• Error ID -177 and crashing (Mac)
• Resetting Finale's preferences (using a tool crashes Finale, etc.)
• Crashing when printing a document (Mac)
• Troubleshooting conflicting audio devices (Windows)
• Troubleshooting printing device conflicts (Windows)
• Finale v25 or v26 hangs on launch (Windows)
• Files crash during playback in Finale 2014.5 (Mac)