If you find that a few documents are crashing when you attempt to print them from Finale, please check and see if they are utilizing a custom or user-defined paper size in File > Page Setup. If so, please try the steps below to reset the Paper Size option in the Page Setup dialog box.
Resetting Finale's Paper Size setting
- Open the document in question.
- Choose File > Page Setup.
- Choose Letter from the Paper Size drop-down menu.
- Click OK.
- Reopen the Page Setup dialog box (File > Page Setup).
- Reselect your user-defined custom size, or choose Manage Custom Sizes to create the correct size.
- Click OK.
- Retry printing.