Finale Technical Support Has Ended
As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.
You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.
Use articles in this section for solutions to performance related issues such as crashing or sluggish behavior.
- Finale 2012 and earlier on Mac OS X 10.10 and later
- [RESOLVED] Finale 2014.5 and PrintMusic 2014.5 crashing on launch (Mac)
- Missing .dll errors
- Small icons, palettes, and text (Windows)
- Finale crashing on startup due to audio components (Mac)
- Sound card requirements and recommendations for Finale notation programs
- Finale crashes when printing on Windows
- Finale crashes on loading instruments in Finale 2011 (Mac)
- Finale crashes when closing the program on Windows