Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

This issue is resolved in Finale (Version 25).

 

Finale (or PrintMusic) 2014.5 is most likely crashing on launch because the Mac detects an absence of a built-in input device. When you plug a device into the Audio In (microphone) port, your Mac will detect an input device and Finale 2014.5 will launch normally.  Any device with a standard 1/8" connector will work, including a pair of headphones.

 

Some Macs, such as the Mac Pro, do not have an Audio In jack. In this case, you can activate the Built-In audio input driver by plugging in a USB audio device.