Attention Mac Users
Apple will release macOS 15 (Sequoia) on Monday, September 16, 2024.
Finale v27 is not compatible with Sequoia and will not be updated.
For more information:
macOS 15 Sequoia and Finale Notation Products
Disabling Automatic macOS Updates
Use articles in this section for answers to the most common audio and playback problems.
- ★ Audio Engine Failed to Load Error Code: 7, No Sound in Finale
- No Scrolling Playback in Finale after Installing Dorico Pro (Windows)
- String Tremolos Don't Stop During Playback
- Using Finale with Bluetooth Devices
- Troubleshooting Issues With Arco and Pizzicato Keyswitches
- Swinging 16th Notes in 4/4 Time
- Swinging 8th Notes in Cut Time
- Inconsistent Playback with the Tapspace Xylophone (Plastic Mallets)
- Wind Instruments Sound Cut-Off During Swing Playback
- Low Volume During Playback of Files Created from Templates
- Tempo Mark Expressions do not change Tempo
- Playback Controls do not change tempo
- Playback Cursor Lags or Appears Stuck When Starting Playback With Spacebar+Click
- MP3 Not an Available Option When Exporting Audio
- Garritan Ambience is No Longer Supported Alert Message
- No Audio in YouTube or Other Applications While Finale is Open (Windows)
- Combining NotePerformer with Garritan for Playback
- Out of Tune Playback
- Playback will always return to paused measure (Mac)
- Focusrite Interfaces with Windows
- (Windows) Disabling audio devices using Device Manager
- Garritan Percussion instruments are quiet during playback
- Recording into an audio track in Finale
- "The requested virtual instrument plugin could not be found" error with Garritan Instruments for Finale
- Low volume in Finale 2014.5 and later (Windows)
- Earlier parts of a score are heard during playback (2012 on Windows)
- Supported sample rates with Finale
- Issues with Scrolling Playback (Playback Cursor) in Finale 2012
- Unexplainable playback in Finale
- Identifying your sound card manufacturer (Windows)