Attention Mac Users
Apple will release macOS 15 (Sequoia) on Monday, September 16, 2024.
Finale v27 is not compatible with Sequoia and will not be updated.

For more information:
macOS 15 Sequoia and Finale Notation Products
Disabling Automatic macOS Updates

Certain wind instruments in the Garritan libraries (such as the Garritan Instruments for Finale and Garritan Jazz and Big Band 3) can sound cut-off during swing playback. You can fix this behavior by deselecting Enhanced Jazz Feel Using Automatic Tonguing in your Human Playback Preferences (MIDI/Audio > Human Playback > Human Playback Preferences...). Turning_Off_Enhanced_Tonguing_in_Human_Playback_Preferences.png

This is limited to the Garritan Instruments for Finale so you can also select the SmartMusic SoftSynth instruments under the Device column of your ScoreManager (Window > ScoreManager) for better performance as well. Selecting_SmartMusic_SoftSynths_in_the_ScoreManager.png 

Please contact Customer Support and send us your file by clicking Submit a request above if you're still having trouble with your playback.