A subset of customers have reported that they lose playback functionality in Finale after installing Dorico Pro; in most cases, Finale's playback appears to be nonresponsive when playback is initiated (i.e. the playback cursor doesn't scroll).
Most often, this is due to a conflict between the audio driver APIs used by Finale and Dorico. Thankfully, this conflict can be bypassed by editing one of Finale's configuration files per the steps below:
- Close Finale
- Hold down your Windows key (to the left of the spacebar, between the <Ctrl> and <Alt> keys) and type the letter "R" - this will open the 'Run' dialog box
- Type "%appdata%" (without quotation marks) and click 'OK'
- Navigate to MakeMusic\Finale 27 (*note: for older versions of Finale this folder name will show the version - ex: "Finale 2014.5")
- In this folder, double-click the file named "FINMIDI.ini" - this should open the file in a text editor (e.g. Notepad)
- Near bottom of the file until you see a section that looks like this:
- [AUDIOAPIPREFS]
- EngineLoaded=1
- ASIOEnabled=1
- DirectSoundEnabled=1
- WASAPIEnabled=1
- Make sure that the EngineLoaded value is 1, so that line should now read "EngineLoaded=1"
- Change the ASIOEnabled value from 1 to 0, so that line should now read "ASIOEnabled=0"
- Change the WASAPIEnabled value from 1 to 0, so that line should now read "WASAPIEnabled=0"
- Save and close the file, then relaunch Finale to see if the issue has been resolved