Authorization & Registration

• ★ Registering, authorizing, and deauthorizing Finale notation products
• Finale opens deauthorized when opening files (Windows)
• Registering Finale Student and Teacher Edition; Redeeming Textbook Promo Codes
• Cannot run Finale as administrator when attempting to authorize (Windows)
• Registering Finale products purchased from a dealer (New, Upgrades, and Trade-ups)
• What is a User Code or Computer ID?

See all 12 articles

Crashing & Performance

• Special Tools Not Responding After Upgrading to macOS 11 Big Sur
• Windows "Server Busy" Error Message on Launch
• Arrow Selection Button Displays Incorrectly
• Playback Settings Expand Arrow Not Visible on macOS 11 Big Sur
• Ties, Articulations and Other Elements are Misplaced.
• Pro Tools 12/Finale v25 crash (Windows)

See all 27 articles

Audio & Playback

• Playback Cursor Lags or Appears Stuck When Starting Playback With Spacebar+Click
• MP3 Audio Export from Finale
• Garritan Ambience is No Longer Supported Alert Message
• ARIA Player Version 1.959 Installer
• Audio Engine Failed to Load Error -7, No Sound in Finale
• No Audio in Other Applications While Finale is Open (Windows)

See all 27 articles

MIDI

• Unable to input chord symbols using a MIDI keyboard
• MIDI Input Troubleshooting
• MIDI Out settings reset in Finale 2012 on Windows
• HyperScribe Notation Appears Late / Behind the Beat

Tips & Best Practices

• QuickStart Videos for Notation Products Versions 2014.5 and Earlier No Longer Working
• Sharing Sound From Finale In Zoom
• Music Sharing and Content Management Features
• Tempo Tool Alternatives
• Unable to export to MP3
• Chord spellings automatically converting to enharmonic value

See all 13 articles

Opening & Saving Files

• Finale Unable to Save Document
• The SmartMusic .smz File Conversion in Finale 26.1
• Unable to save files: EnigmaTemp or Error -2
• Unable to open files after saving (Finale v25)
• Unable to open files in Finale v25 (Windows)
• Recent files list missing from Finale (Mac)

See all 14 articles

Program Functions & Settings

• Keychain Message When First Launching Share From Finale on Mac
• "Something went wrong." Error Message When Attempting to Make Changes to a Shared Document.
• Logging Into the Share Dialog Box in Finale
• Finale Lyrics Font German Eszett Character
• Edit Filter Shortcut Not Working After Windows 10 1905 (May 2019) Update.
• Articulations Duplicated and Stacked in Finale v26

See all 34 articles

Setting Up VST/AU Libraries

• Finale 26.2 (Windows) installer prompts for GIFF samples folder install location.
• Setting up Garritan libraries with Finale and PrintMusic
• Reinstalling the Garritan Instruments for Finale sound library
• Unable to access Audio Units plug-ins in Finale for Mac (Garritan, Kontakt, etc.)
• Changes to the Garritan Instruments for Finale samples installation beginning with Finale (Version 25) for Mac
• Using 3rd party VST/AU libraries with Finale and PrintMusic

See all 10 articles

Sales & Product Information

• MakeMusic Font Licensing Information
• Finale and macOS 11 Big Sur and Apple Silicon
• Finale VPAT/Section 508 Documentation
• MakeMusic Sole Source Confirmation Letter
• MakeMusic W-9 Form
• Finale Read Me Information for v26.3.1

See all 20 articles

Downloading & Installation

• Downloading and installing Finale
• (Mac) Installing NotePad 2012 on macOS Sierra
• Commands to silently install Finale (unattended installer)
• Installing the Site License Monitor
• Webroot misidentifies Finale and other core system files as malware
• Crashing when clicking "Check for Update" (Finale v25.2/Mac 10.10)

See all 19 articles

User Manuals

• Help Resources for Finale v27
• Help Resources for Finale v26
• User Manuals: Finale v27 - Finale 2009
• User Manuals: PrintMusic 2014 - PrintMusic 2009
• User Manuals: SongWriter 2012 - SongWriter 2010
• User Manuals: NotePad 2012 - NotePad 2009

Frequently Asked Questions

• ★ Finale Notation Software System Requirements
• I Just Upgraded. Do I Need My Previous Version of Finale?
• PrintMusic/NotePad Sunset FAQ
• MakeMusic notation products's compatibility with Windows 10
• Troubleshooting resources for legacy notation products (Finale 2014.5 and earlier)
• Finding PrintMusic's user manual and other help resources

See all 19 articles