Authorization & Registration

• ★ Registering, authorizing, and deauthorizing Finale notation products
• Finale opens deauthorized when opening files (Windows)
• Registering Finale Student and Teacher Edition; Redeeming Textbook Promo Codes
• Cannot run Finale as administrator when attempting to authorize (Windows)
• Registering Finale products purchased from a dealer (New, Upgrades, and Trade-ups)
• What is a User Code or Computer ID?

See all 12 articles

Crashing & Performance

• Pro Tools 12/Finale v25 crash (Windows)
• Crashing when using the Expression tool (Windows)
• Using COMMAND+OPTION+SHIFT shortcuts crashes Finale for Mac
• Error ID -177 and crashing (Mac)
• Resetting Finale's preferences (using a tool crashes Finale, etc.)
• Crashing when printing a document (Mac)

See all 22 articles

Audio & Playback

• Audio Engine Failed to Load Error -7, No Sound in Finale
• No Audio in Other Applications While Finale is Open (Windows)
• Combining NotePerformer with Garritan for Playback
• Finale’s Audio Engine Fails to Load After Updating to the Windows 10 (1803) Spring Update
• Out of Tune Playback in Finale
• Playback will always return to paused measure (Mac)

See all 22 articles

MIDI

• Unable to input chord symbols using a MIDI keyboard
• MIDI Input Troubleshooting
• MIDI Out settings reset in Finale 2012 on Windows

Tips & Best Practices

• Tempo Tool Alternatives
• Unable to export to MP3
• Chord spellings automatically converting to enharmonic value
• Repeats not showing on some staves or in linked parts
• Alternating Between Swing Rhythms and Straight Rhythms
• Copied fret numbers have negative values

See all 10 articles

Opening & Saving Files

• The SmartMusic .smz File Conversion in Finale 26.1
• Unable to save files: EnigmaTemp or Error -2
• Unable to open files after saving (Finale v25)
• Unable to open files in Finale v25 (Windows)
• Recent files list missing from Finale (Mac)
• Unable to extract parts in Finale v.25 (Mac)

See all 14 articles

Program Functions & Settings

• Articulations Duplicated and Stacked in Finale v26
• Troubleshooting SmartScore Lite in Finale 2014.5
• Tile printing and Finale v25 (Mac)
• Notes incorrectly retaining interval spacing
• Problems with the Home or Back To Beginning button on the Playback Controls (Finale for Windows 25.1 and later).
• Crashing due to too many plug-ins (Finale for Windows)

See all 29 articles

Setting Up VST/AU Libraries

• Setting up Garritan libraries with Finale and PrintMusic
• Reinstalling the Garritan Instruments for Finale sound library
• Unable to access Audio Units plug-ins in Finale for Mac (Garritan, Kontakt, etc.)
• Changes to the Garritan Instruments for Finale samples installation beginning with Finale (Version 25) for Mac
• Using 3rd party VST/AU libraries with Finale and PrintMusic
• Unable to validate Kontakt 5 VST plug-in (Windows)

See all 9 articles

Sales & Product Information

• "Read Me" Documentation for Finale v26.1
• Finale Competitive Trade-Up
• Finale and macOS Mojave 10.14
• Finale notation products and macOS High Sierra (10.13)
• Printing invoices from MakeMusic accounts
• Using Finale notation products on tablet PCs

See all 11 articles

Downloading & Installation

• Downloading and installing Finale
• (Mac) Installing NotePad 2012 on macOS Sierra
• Commands to silently install Finale (unattended installer)
• Installing the Site License Monitor
• Webroot misidentifies Finale and other core system files as malware
• Crashing when clicking "Check for Update" (Finale v25.2/Mac 10.10)

See all 19 articles

User Manuals

• Help Resources for Finale v26
• User Manuals: Finale v26 - Finale 2009
• User Manuals: PrintMusic 2014 - PrintMusic 2009
• User Manuals: SongWriter 2012 - SongWriter 2010
• User Manuals: NotePad 2012 - NotePad 2009

Frequently Asked Questions

• PrintMusic/NotePad Sunset FAQ
• MakeMusic notation products's compatibility with Windows 10
• Troubleshooting resources for legacy notation products (Finale 2014.5 and earlier)
• Finding PrintMusic's user manual and other help resources
• About Finale Notation Product Support
• Printing checklist for v25 and later (Mac)

See all 18 articles

Internal

• (Mac) Finale crashing on launch after v25.2 update