Authorization & Registration

• Finale opens deauthorized when opening files (Windows)
• Registering Finale Student and Teacher Edition; Redeeming Textbook Promo Codes
• Cannot run Finale as administrator when attempting to authorize (Windows)
• Registering Finale products purchased from a dealer (New, Upgrades, and Trade-ups)
• What is a User Code?
• Registering, authorizing, and deauthorizing Finale notation products

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Crashing & Performance

• Pro Tools 12/Finale v25 crash (Windows)
• Crashing when using the Expression tool (Windows)
• Using COMMAND+OPTION+SHIFT shortcuts crashes Finale for Mac
• Error ID -177 and crashing (Mac)
• Resetting Finale's preferences (using a tool crashes Finale, etc.)
• (Mac) Finale crashing on launch after v25.2 update

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Audio & Playback

• Finale’s Audio Engine Fails to Load After Updating to the Windows 10 (1803) Spring Update
• Out of Tune Playback in Finale
• Playback will always return to paused measure (Mac)
• Focusrite Interfaces with Windows
• (Windows) Disabling audio devices using Device Manager
• Garritan Percussion instruments are quiet during playback

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MIDI

• Unable to input chord symbols using a MIDI keyboard
• MIDI Input Troubleshooting
• MIDI Out settings reset in Finale 2012 on Windows

Tips & Best Practices

• Tempo Tool Alternatives
• Unable to export to MP3
• Chord spellings automatically converting to enharmonic value
• Repeats not showing on some staves or in linked parts
• Alternating Between Swing Rhythms and Straight Rhythms
• Copied fret numbers have negative values

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Opening & Saving Files

• Unable to save files: EnigmaTemp or Error -2
• Unable to open files after saving (Finale v25)
• Unable to open files in Finale v25 (Windows)
• Recent files list missing from Finale (Mac)
• Unable to extract parts in Finale v.25 (Mac)
• Opening new files in older versions of Finale

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Program Functions & Settings

• Troubleshooting SmartScore Lite in Finale 2014.5
• Tile printing and Finale v25 (Mac)
• Notes incorrectly retaining interval spacing
• Problems with the Home or Back To Beginning button (Finale for Windows)
• Crashing due to too many plug-ins (Finale for Windows)
• Pages are going blank (Mac)

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Setting Up VST/AU Libraries

• Setting up Garritan libraries with Finale and PrintMusic
• Reinstalling the Garritan Instruments for Finale sound library
• Unable to access Audio Units plug-ins in Finale for Mac (Garritan, Kontakt, etc.)
• Changes to the Garritan Instruments for Finale samples installation beginning with Finale (Version 25) for Mac
• Using 3rd party VST/AU libraries with Finale and PrintMusic
• Unable to validate Kontakt 5 VST plug-in (Windows)

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Sales & Product Information

• Finale notation products and macOS High Sierra (10.13)
• Printing invoices from MakeMusic accounts
• Using Finale notation products on tablet PCs
• MakeMusic's refund policy
• Necessity of previous versions of Finale for upgrading
• End User License Agreements for MakeMusic products

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Downloading & Installation

• Downloading and installing Finale
• (Mac) Installing NotePad 2012 on macOS Sierra
• Commands to silently install Finale (unattended installer)
• Installing the Site License Monitor
• Webroot misidentifies Finale and other core system files as malware
• Crashing when clicking "Check for Update" (Finale v25.2/Mac 10.10)

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User Manuals

• User Manuals: Finale v25 - Finale 2009
• User Manuals: PrintMusic 2014 - PrintMusic 2009
• User Manuals: SongWriter 2012 - SongWriter 2010
• User Manuals: NotePad 2012 - NotePad 2009

Frequently Asked Questions

• PrintMusic/NotePad Sunset FAQ
• MakeMusic notation products's compatibility with Windows 10
• Troubleshooting resources for legacy notation products (Finale 2012 and earlier)
• Finding PrintMusic's user manual and other help resources
• About Finale Notation Product Support
• Printing checklist for v25 and later (Mac)

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