Garritan Knowledge Base – Finale/Garritan Help Center

Last Call for Finale v27
Crossgrade to Dorico Pro through MakeMusic by July 23, 2026, to receive Finale v27 for free.

Crossgrades Moving to Steinberg
Starting July 24, 2026, Dorico Pro Crossgrades will be available through Dorico's parent company, Steinberg.

Finale Technical Support Has Ended
Browse available support resources here.

Downloading & Authorizing Finale
Downloading & authorizing registered Finale products will remain available for the foreseeable future.

The Knowledge Base has help resources for technical issues with your software. If you aren't able to find a solution, or if you have tutorial-based questions, please post on our Community forums.

Setup & Installation

★ Downloading, Installing & Activating Garritan Libraries
Using Existing Sample Libraries on a New Computer
ARIA Player version number appears as 1.969 after installing 2.026 update (Mac)
"This card doesn't belong to any installed product" Error When Attempting to Activate Garritan Library
Using The ARIA Player In Pro Tools 11 and Later (AAX Plug-in)
Uninstalling Garritan Libraries

See all 11 articles

Use with Notation Software

Using Garritan with Dorico
No Playback with the Garritan Personal Orchestra 5 Crotales in Finale
Using Finale's Human Playback with Garritan Personal Orchestra 5
Using Garritan Instant Orchestra with Finale 2012 and later
"VST engine failed to start" error message when using Garritan library with Finale
Error when using percussion from Garritan World Instruments

See all 9 articles

Use with DAWs

Using Garritan with Cubase
VST3 support for CFX Concert Grand and CFX Lite
Garritan Instruments don't respond to Sustain Pedal / CC64
ARIA Player or CFX Player in DAW is Unstable or Crashing (Apple silicon Mac)
Using Garritan Instruments for Finale in other software
Using automation with Garritan libraries

See all 16 articles

Loading & Playback

★ Harp Glissandi in Garritan Personal Orchestra(GPO)
Sustain Resonance Effect Not Responsive in CFX Concert Grand
"Aria Session Loader: This session was made for..." Error Message
No Audible Reverb in ARIA Player (Ambience and Convolution)
Audio Distortion (Pops and Crackling) while working with Garritan Libraries
Garritan Playback goes Silent after 3 to 5 Minutes

See all 23 articles