My operating system is Windows 7 and have Finale 2014
When I open then program an Audio Engine Error opens and says: Finale's audio engine failed to load. Restart Finale, Error Code 7. I tried all possible solutions and did not work. When I try to contact Finale's support by phone, there is a recorded notification.
Please help.
Hi Elsa,
Just to make we haven't overlooked anything, was this article the solution you've already tried? If not, what else have you tried? Give it a go and let us know what the results are!
If you've already tried the steps in that article, then please choose Submit a request at the top of this page to open a new ticket and attach your PlogueEngine.log file, which you can locate using the steps at the bottom of the article. This will put you in touch with our team of Finale technical specialists, who are available exclusively online.
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